We give a 48-hour grace period within which the customer can return or exchange a product in case it is faulty or not as described. Already tampered items do not qualify for the returns.
Returns & exchanges can only happen if the product in question:
– Does not meet the description stated by the seller on Universal tech electronics
– Is faulty, damaged or not in working condition.
For a successful return & refund or exchange to occur, the product must be in the same condition they were delivered in. Place the item in its original packaging, including any accessories, manuals, tags or freebies it may have come with